DATE OF LAST REVISION: MARCH 2023
1. WHO ARE WE?
1.1. We are zodiacmatch, a company incorporated under Belgian law, having its registered
office at Koophandelstraat 11, 9230 Wetteren, Belgium (“zodiacmatch”, “we”) and
registered with the Crossroads Bank for Enterprises (Kruispuntbank van Ondernemingen
or KBO) under enterprise number 0784.532.436.
1.2. We at zodiacmatch provide a social dating application based on compatible zodiac signs.
When a match is found, users can generate a report
to describe the balance of the relationship.
Zodiac traits of match suggestions will be depicted on profiles using colored hearts.
1.3. We value your right to privacy and make every effort to protect your personal data in
accordance with applicable data protection law, including the General Data Protection
Regulation (EU) 2016/679 ("GDPR") and national implementing legislation. In this Privacy
Policy, we explain what personal data we collect from you, for what purposes we will
process this data, on what legal basis we base this processing, to whom your personal
data may be transferred, how long we keep your data, how we protect your data and what
rights you have in relation to the processing of your personal data.
2. FROM WHOM DO WE COLLECT DATA?
2.1. In the course of our business, we may collect personal data from customers, users of the
Application, prospects, visitors to our Application, persons who provide their business
card or otherwise their contact details to us, and persons who contact us by e-mail or
3. WHICH PERSONAL DATA DO WE PROCESS?
3.1. By using our Application, we collect and process your data. Some aspects of these data
can be qualified as personal data. We process the following categories of personal data:
- Personal data that you enter yourself on the Application such as your phone
number, email address, gender etc.
- Personal data we receive from others such as when you decide to share
information with us through your social media account.
- Personal data collected when you use our Application such as device information
(IP address, device ID etc.), usage information (used features, users you connect and
interact with number of messages you send and receive).
3.2. Zodiacmatch may process the following personal data in accordance with the provisions
- Signup information such as the full name, e-mail address, zodiac sign, zodiac name,
date of birth, time of birth (with AM or PM dropdown), place of birth, gender, mobile
- Technical information such as IP-address
- User information such as user’s images, (birth) location, interests, profession
The following personal data will have to be provided on a voluntary basis:
- Information in the “About”-section
- Spiritual beliefs
4. FOR WHICH PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
4.1. We may use the aforementioned personal data for the following purposes:
- (1) Administer your account allow zodiacmatch to provide its Application;
- (2) Improve our Application;
- (3) Interact with other users;
- (4) Ensure legal compliance;
- (5) Prevent, detect and fight fraud and other illegal or unauthorized activities;
- (6) Promotion and use of user account by the user.
In accordance with the GDPR, we process your personal data on the basis of the following legal
- We base the processing of personal data for (1), (2) and (3) on the necessity for the
performance of the contract we have concluded with the data subject, in particular
be voluntarily provided by the user, we base ourselves on the explicit consent of the
data subject (art. 9.2 a) GDPR).
- We base the processing of personal data for (4) on the necessity for compliance
with a legal obligation (art. 6.1 c) GDPR).
- We base the processing of personal data for (5) on the necessity for the
performance of a task carried out in the public interest (art. 6.1 e) GDPR).
- We base the processing of personal data, including but not limited to the processing
of pictures and location data, for (6) on the explicit consent from the data subject
(art. 9.2 a) GDPR).
5. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
5.1. We may disclose your personal data to the following parties:
- Other users of the Application: you share information with other users when you
disclose information on the Application. Please be careful with your information and
make sure you are comfortable with the visibility of the content you share.
- With our service providers and partners: We use third parties to help us operate
and improve our services. These third parties assist us with various tasks, including
data hosting and maintenance, analytics, customer care, marketing, advertising,
payment processing and security operations. We also share information with partners
who distribute and assist us in advertising our services. For instance, we may share
limited information on you in hashed, non-human readable form to advertising
- With law enforcement/when required by law: We may disclose your information if
reasonably necessary: (i) to comply with a legal process, such as a court order,
subpoena or search warrant, government / law enforcement investigation or other
legal requirements; (ii) to assist in the prevention or detection of crime (subject in
each case to applicable law); or (iii) to protect the safety of any person.
5.2. When transferring personal data to third parties, we always ensure that we implement
appropriate technical and organisational protection measures. Where necessary, we will,
for example, conclude a transfer agreement or a processor agreement, which sets out
restrictions on the use of your personal data and obligations in respect of the security of
your personal data.
5.3. Your personal data will not be lent or sold to third parties for marketing purposes without
your prior express consent.
5.4. To the extent that your data is transferred in the context of this article to countries outside
the European Union which do not provide an adequate level of protection for your data,
zodiacmatch will ensure that the companies to which your data is transferred do provide
an adequate level of protection. In particular, we have concluded Standard Contractual
Clauses (SCC) with them. Zodiacmatch guarantees to always verify, on a case-by-case
basis, whether an adequate level of protection is in place for transfers to third countries.
6. HOW LONG DO WE STORE YOUR PERSONAL DATA?
6.1. We do not keep your personal data longer than necessary for the purposes for which it is
collected and processed (as described above).
6.2. For the purposes of providing services to our customers, we will retain it for as long as
necessary to fulfil the purposes set out above, unless a longer retention period is (i)
necessary to cover our liability or (ii) required or permitted by law.
6.3. All personal data purely for the purpose of scientific research or statistical purposes may
be stored for longer periods.
7. HOW DO WE SECURE YOUR PERSONAL DATA?
7.1. We take appropriate technical and organisational measures to ensure a level of security
appropriate to the specific risks we have identified.
7.2. We thus protect your personal data as best as we can against the destruction, loss,
alteration or unauthorised disclosure of, or access to, personal data transmitted, stored or
otherwise processed. More information on our security measures is available upon
8. WHICH RIGHTS DO YOU HAVE AS A DATA SUBJECT?
8.1. Withdraw your consent at any time: you have the right to withdraw consent where they
have previously given their consent to the processing of your personal data.
8.2. Object to processing of your personal data: you have the right to object to the
processing of your personal data if the processing is carried out on the legal basis of a
legitimate interest, including profiling. You also have the right to object to the processing
of your personal data for direct marketing purposes. This right is absolute - we will always
comply with it.
8.3. Right to access: You have the right to obtain confirmation from us as to whether or not
we are processing your personal data, to obtain access to that personal data and how
and why it is being processed, as well as to receive a copy of that data.
8.4. Right to rectification: You have the right to obtain a correction of your personal data or
to request that we complete your personal data if you notice that we are processing
incorrect or incomplete data about you.
8.5. Right to erasure: You have the right to obtain data erasure in certain specific cases.
8.6. Right to restriction: You have the right to have the processing of your personal data
restricted in certain specific cases.
8.7. Right to data portability: You have the right to obtain the personal data you have
provided us with in a structured, commonly used and machine-readable form, and to
transfer that personal data (or have it transferred) to another controller.
8.8. You may exercise the above rights by sending an e-mail to email@example.com
or in the case of the right to object to direct marketing also via the opt-out link included in
our marketing e-mails. The exercise of these rights is in principle free of charge. Only in
case of unreasonable or repeated requests may we charge a reasonable administrative
fee. We always try to answer your requests or questions as quickly as possible. It is
possible that we will first ask you for proof of identity in order to verify your identity. For
further information and advice on the above rights, please visit the Application of the Data
Protection Authority: www.gegevensbeschermingsautoriteit.be. In addition to the above
rights, you also have the right at any time to lodge a complaint with the Data ProtectionAuthority in connection with the processing of your personal data by us. You can contact
the authority at firstname.lastname@example.org or by mail at the following address:
8.9. Furthermore, you can always choose to uninstall the Application or delete your account.
When the information on your profile is inaccurate, you have the right to update your
9. CHILDREN’S PRIVACY
9.1.If you suspect a user is under the age of 18 or is posting pornographic or abusive images of any nature, please use the in-app function to flag this content.
We will give users the option to report or flag any content i.e. either in the bio or profile pic or gallary. Once this is reported the infringer will get an email and notification that (I) there is an infringement of the Terms and (II) the content needs to be deleted and immediately removed within 7 days. The admin will have a section where the admin can see the content i.e. bio and the profile + gallary pics, reported date. Admin can delete the profile of the infringer and payments will stop.
infringer has a period of 7 days from this notification by zodiacmatch to delete all the
infringing content. With non- compliance and a 7-day period, zodiacmatch will delete the account of the
Compliance within 7 days ensures further use of the app and all functionalities.
changes to the policy, we will change the "last updated" date at the top of the
Application at all times.
your personal data, you may contact us at email@example.com.